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How to Reset Password in Symantec Endpoint Protection?

Step 1: Navigate to the path on which drive you installed SEPM and execute the resetpass.bat file

$:Program FilesSymantecSymantec Endpoint Protection ManagerToolsresetpass.bat

Step 2: If you have run resetpass.bat file then your username & password will be reset to "admin"

Step 3: Open SPEM Console Enter username as "admin" & password also "admin"

Step 4: Once you entered credentials it will prompt you to change the password.

Warning: If account is locked, by default it's locked for 15 minutes.

Workaround: Change the system time ahead by 15 minutes rather than to wait 15 minutes.

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